One year or longer limited warranty on all products.
Product & Pricing are subject to change and/or substitution without notice. Where substitution is necessary, we endeavor to substitute the most similar product available, and of equal or greater value.
20% restocking fee applies to all returns & cancellations; only unopened product accepted for return; all returns must be pre-authorized.
Shipping & handling paid by customer each way. Customer is responsible for obtaining tracking for return shipments. Cancellations must be received before order is processed.
If you return an order without pre-authorization, return may be subject to refusal or subject to redirect fee if returned to the incorrect warehouse. Returns without RMA# on outer packaging and original packing slip enclosed in shipment may be recycled or donated.
Videos, Medical Devices & Oxygen cannot be returned. Returns for reasons other than defective merchandise must be approved and returned within 30 days of purchase date.